We are following the guidance of the Ministry of Health and Aged Care lead organisations to safeguard our residents and staff. We will provide further updates when we are advised by the Ministry of Health.

After the move to the Orange Traffic Light system, to minimise congestion in the resthome all visits are of a 1/2 hour duration and must be pre-booked, with the following protocols in place:


     *  You must be double vaccinated to enter the Resthome

     *  Continue to sign in and take your temperature

     *  Please complete a RAT test immediately prior to your visit

     *  Continue to wear a mask and shield at all times

     *  Please stay in the room of the person you are visiting

     *  No visiting after 5pm

     *  No under 12 year olds to come into the Resthome

     *  Continue to scan the QR code

     *  Ensure you carry your vaccination pass so that staff can sight it

If you are visiting Taranaki and feel unwell with cold or flu like symptoms get a Covid-19 test straight away, don't wait until you are home.  

Residents are permitted to go on outings but must adhere to MOH guidelines, i.e. wearing a facemask, maintaining 2 metres of separation and QR scanning when applicable.


We thank you again for working with us and your understanding and support as this has been a very difficult set of circumstances that the staff have had to deal with. 


Our mission is to provide quality Rest Home care by meeting and exceeding the needs and expectations of current and potential residents, their families, whānau and carers. We are committed to continuous quality improvement.

Tainui is located in a peaceful, sunny area of Westown, just a short walk to the local shops and cafes, ideal for family outings. Our gardens are a wonderful place to sit and relax, enjoying the sun, colour and friendship of the other residents.

Our carers are lovely, very caring and flexible. They love getting to know you, your family and your likes and dislikes in order to make your day just how you like it to be. To make sure you feel at home and getting the best care we can give, we consult the experts – you and your family. We make sure to make decisions about your care together, so your wishes are always respected.

We are guided by our Constitutional Charter – should you wish to read it in full, please contact us.


A relative has had a new lease on life and is well looked after. All her needs are met and she is treated respectfully . Nothing is too much and they are quick to put anything requested into operation. They encourage a family atmosphere and always make visitors feel welcome with lots of smiles from staff. All the residents are offered a variety of daily activity and are encouraged to be as active as they can be.

We moved into a villa in this wonderful retirement village almost two years ago, and just can’t speak highly enough of this awesome family environment. We are much appreciative of the incredible support and loving care from all of the staff from Managers to the Gardeners. We are so grateful and thankful to be living here in our twilight years.

Tina & James Heart 

Mary van den Reich


Whakapā mai

Physical Address:

96 Clawton Street
Westown 4310
New Plymouth
New Zealand

Postal Address:

PO Box 5016
New Plymouth 4343

Tel: +64 6 753 6597

Fax: +64 6 753 7650